1. Cancellation Notification

Students may cancel their enrollment at any time by submitting a written notice of cancellation through any of the following methods:

• In person at the Office of Admissions
• By electronic mail
• By certified mail
• Through formal written termination addressed to Stride University

2. Full Refund Eligibility

Students are entitled to a full refund under the following conditions:

• If Stride University does not accept the student’s application for admission.
• If the student cancels enrollment within three (3) business days of signing the enrollment agreement and submitting the initial payment.

3. Pre-Class Cancellation

If cancellation occurs after the third business day but before the first scheduled class, all tuition and fees paid will be refunded except for the non-refundable registration fee, which shall not exceed $500.

4. Drop/Add Week and Refunds

Stride University observes a Drop/Add period during the first week of classes. If a student officially withdraws from the program during this period:

• All tuition and other fees will be refunded, except the non-refundable registration fee.

5. Determining the Termination Date

For refund purposes, the official termination date is defined as the last date the student was present in class or actively engaged in the academic program.

6. Refund Timeline

All eligible refunds will be processed and issued within 30 calendar days of either:

• The date of official cancellation or withdrawal notice, or
• The completion of the student’s registration and subsequent withdrawal during the applicable refund period.

7. Special Cases and Exceptions

Stride University is dedicated to maintaining clear, transparent, and student-focused policies that promote fair financial practices while preserving the integrity of the enrollment process. Our Cancellation and Refund Policy is designed to inform students of their rights and responsibilities when they choose to cancel their enrollment or withdraw from the university.